Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information

• Name and contact information
• Email address and phone number
• Billing and payment information
• Account preferences and settings

Usage Information

• Service usage metrics and analytics
• Log files and access patterns
• Performance and error data
• Support interactions and communications

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Deliver and maintain our cloud services
• Process payments and manage billing
• Provide customer support and technical assistance
• Monitor service performance and security
• Communicate important service updates
• Improve our platform and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you terminate your account, we will delete your personal information within a reasonable timeframe, unless retention is required by law.

6. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt-out of certain data processing activities
• Lodge a complaint with relevant data protection authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may integrate with third-party services to provide enhanced functionality. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: